Shop Policies

RETURNS AND CANCELLATIONS

Given the nature of handcrafted items, sales are final. Returns and/or exchanges are not accepted at this time.

If an item is received damaged, please contact me and include pictures within two days of delivery. I will try to correct the issue if possible. If return shipment is required, the customer is responsible for the shipping cost.

Cancellations are accepted within two hours of purchase. After two hours of purchase, the customer must pay a non-refundable 20% restocking fee. Orders cannot be cancelled after 24 hours of purchase, and the sale is final.

SHIPPING

It is the responsibility of the customer to provide a correct/current shipping address.

Free shipping is available on select items to the contiguous United States only. Orders to Hawaii and Alaska are available at an additional cost.

CUSTOM ORDERS

Custom orders are happily accepted with a 75% non-refundable deposit. The order will be shipped once payment is made in full.

WREATH CARE AND STORAGE

Door wreaths and hangers should be placed under a covered porch away from harsh elements. Direct sunlight may fade colors, thus applying a non-yellowing UV protectant spray is recommended to prolong the beauty of your wreath. When not in use, carefully store your wreath in a wreath bag or container in a temperature controlled area if possible. Extreme temperatures may affect the longevity of your wreath.

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